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Valuable Social Security Training

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Social Security LogoRegister for valuable training from the Department of Social Security concerning the departments transition to a technology based customer service process.

Engaging Customers and Community through technology

The Department of Social Security (“DSS”) will be engaging in new business solutions by automating services that deliver social security numbers, social security cards and disability verification letters in the immediate future. These services affect a large portion of our community. COTSNA is ready to engage the DSS and lead the discussion/training for community leaders. In this symposium we will explore using the Department of Social Security’s website to achieve measurable results by enhancing local customer response centers to allow residents, not otherwise efficient in navigating the web, to receive assistance in obtaining information from the department of Social security.

June 9, 2014
2:00pm -4:00pm
Arnett Branch Library

310 Arnett Boulevard
Rochester NY 14619

Please Contact Lynnette Robinson 585.325.4170 X327
[email protected] to register


Beginning August 2014, will no longer issue Social Security number printouts in our field offices.Beginning October 2014, the field offices will stop providing benefit verification letters, except in emergency situations. Individuals who need proof of their Social Security number and cannot find their card, will need to apply on line for a replacement card.


Benefit verifications are available online, and can be obtained anytime by registering for a my Social Security account located, or requested through our national toll-free number: 1(800)772-1213.